Privacy Policy

MBM Travel Executives Limited ("We") (Co No 08937060) whose registered office at 2nd Floor Nucleus House, 2 Lower Mortlake Road, TW9 2JA knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions ("Website Terms").

By visiting ("the Website"), by contacting us or by submitting your details to us or applying for a vacancy, you are accepting and consenting to the practices described in this Privacy Policy.

We believe it is important to protect your Personal Data (as defined in the General Data Protection Regulations (GDPR)) and we are committed to giving you a personalised service that meets your needs in a way that also protects your privacy. You should read this policy in conjunction with the Website Terms of Use.

When we first obtain Personal Data from you, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or vacancies. You may change your mind at any time by emailing us at the address below.

Some of the Personal Data we hold about you may be 'sensitive Personal Data' within the meaning of the GDPR, for example, information about your health or ethnic origin.

Collecting Information

We may collect Personal Data about you from a number of sources, including the following:

  • From you when you contact us with an enquiry or in response to a communication from us or you wish to apply for a vacancy, in which case this may include your contact details, employment history and date of birth.
  • From documents that are available to the public, such as the electoral register.
  • From your passport to confirm your eligibility to work in the UK. This is a legal requirement.

What Personal Data do we collect?

MBM TRAVEL EXECUTIVES LTD collects a range of information about candidates during the recruitment process. This may include:

  • name, address and contact details, including email address and telephone number
  • details of qualifications, skills, experience and employment history
  • information about current remuneration, including benefit entitlements, P45, National Insurance number and payroll records
  • bank account details
  • whether a disability exists for which MBM TRAVEL EXECUTIVES LTD needs to make reasonable adjustments during the recruitment process; and
  • information about entitlement to work in the UK and passport details
  • next of kin and emergency contact details

Special Category Personal Data

We may collect, and process special category or more sensitive personal data only so far as is necessary to ensure we conform to legal or contractual requirements, such as equal opportunities laws or obligations imposed upon us by our clients (to enable them to comply with their own legal requirements). We must have your explicit consent to collect and store such data. Special category data is any of the following:

  • information about your race or ethnicity, religious beliefs, health, sexual orientation and political opinions;
  • trade union membership; and
  • information about criminal convictions and offences.


MBM TRAVEL EXECUTIVES LTD may collect your information in a variety of ways. For example, data will be contained in application forms, CVs or resumes, on-line recruitment tools, obtained from a passport or other identity documents, or collected through interviews or other forms of assessment.

We may also collect Personal Data about a candidate from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer has been made and will inform the candidate that we are doing so.

Data will be stored in a range of different places, including on an application record, in recruitment and Human Resource (“HR”) management systems and on other Information Technology (“IT”) systems such as CRM and Job Board portals, and emails.

Why does MBM TRAVEL EXECUTIVES LTD process Personal Data?

We need to process data to take certain steps as part of the recruitment process, prior to entering a contract with you.

In some cases, we need to process data to ensure that we are complying with our legal obligations. For example, we are obliged to check all applicants’ eligibility to work in the UK before employment can start.

MBM TRAVEL EXECUTIVES LTD has a legitimate interest in Processing Personal Data during the recruitment process and for keeping records of the process. Processing data from candidates allows us to manage the recruitment process, assess and confirm a candidate's suitability for employment and decide who is the best candidate for the role.

During the candidate search process, we may also capture some sensitive Personal Data about you (e.g. disability information). We do this in order to make reasonable adjustments to enable our candidates to be able to take online/telephone assessments, to attend interviews/assessment centres, to prepare for starting their new role (if successful) and to ensure that we comply with regulatory obligations placed on us with regards to recruitment.

If your application is unsuccessful, MBM TRAVEL EXECUTIVES LTD may keep your Personal Data on file in case there are future employment opportunities for which you may be suited.

If you do not wish for us to retain your Personal Data you are free to withdraw your consent at any time by emailing

Consent to our processing of your data

We will process your personal data on the basis that you have consented to us doing so for a specific purpose, for example, if you apply for a specific role you will have consented to our processing of the data that has been provided for the purpose of progressing your application and considering your suitability for that role. In other cases you may have provided your written or verbal consent to the use of your data for a specific reason.

You may withdraw your consent to our processing of your personal information for a particular purpose at any stage. However, please note that we may continue to retain, or otherwise use your personal information thereafter where we have a legitimate interest or a legal or contractual obligation to do so. Our processing in that respect will be limited to what is necessary in furtherance of those interests or obligations. Withdrawal of consent will not have any effect on the lawfulness of any processing based on consent before its withdrawal.

Using Your Personal Information

Personal Data about our candidates and clients is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:

  • To provide you with details of vacancies.
  • To help us to identify you when you contact us.
  • To help us to identify services which you could have from us or selected partners from time to time.
  • To allow us to contact you in any way (including mail, email, telephone, text or multimedia messages) about vacancies or other services offered by us and selected partners unless you have previously asked us not to do so.
  • We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
  • We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
  • We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy and with your consent
  • We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:
  • If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our candidates and clients, will be one of the transferred assets.
  • If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
  • We may forward your Personal Data to clients or other third parties who we reasonably believe may be interested in employing you or who have specific vacancies for which we reasonably believe you may be suitable. Those clients and third parties will only be provided with access to such Personal Data as is reasonably required to consider your suitability for a post and they may not use it for other purposes. From time to time, these clients and third parties to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the GDPR but are unable to guarantee the same.

Curriculum Vitae (CV)

We welcome the submission of CVs electronically, either through the Website or by email. This can be either in respect of a specific advertised job or for consideration by us for positions available from time to time. Although your CV will be stored by us electronically, it will only be used by us for the purposes of obtaining a position for you. We will submit your CV to such of our clients and other third parties as may be approved by you in advance of submission and who we reasonably believe have suitable positions available for you. If you change your mind in respect of any client or other third party that you have previously approved, it is your responsibility to inform of us immediately.

For how long does MBM TRAVEL EXECUTIVES LTD keep Personal Data?

If your application for employment is unsuccessful and if you do not withdraw your consent, MBM TRAVEL EXECUTIVES LTD will hold your data on file for 2 years following the relevant recruitment process or our last meaningful dialogue with you, for consideration in future employment opportunities. At the end of that period, or once you withdraw your consent, your data will be deleted and/or destroyed. In submitting your CV or applying for a role you will be deemed to have provided your consent for MBM Travel Executives to process your information.

Your rights

You have the following rights regarding your Personal Data:


What does this mean?

1. Right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your Personal Data and your rights. This is why we are providing you with the information in this Privacy Notice.

2. Right of access

You have the right to obtain access to your Personal Data (if we’re processing it) and certain other information (similar to that provided in this Privacy Notice). This is so you are aware and can check that we are using your Personal Data in accordance with Data Protection laws and regulations.

3. Right to rectification

You are entitled to have your Personal Data corrected if it is inaccurate or incomplete.

4. Right to erasure

This is also known as ‘the right to be forgotten’ and, in simple

terms, enables you to request the deletion or removal of your

Personal Data where there is no compelling reason for us to keep it. This is not an absolute right to erasure; there may be some exceptions.

5. Right to restrict Processing

You have rights to ‘block’ or suppress further use of your Personal Data in certain circumstances. When Processing is restricted, we can still store your Personal Data, but may not use it further.

6. Right to Data Portability

You have the right to obtain and reuse your Personal Data in a structured, commonly used and machine-readable format in certain circumstances. In addition, where certain conditions apply, you have the right to have such information transferred directly to a third party.

7. Right to object to Processing

You have the right to object to certain types of Processing in certain circumstances. In particular, the right to object to the Processing of your Personal Data based on our legitimate interests or on the grounds of public interest; the right to object to Processing for direct marketing purposes (including profiling); the right to object to the use of your Personal Data for scientific or historical research purposes or statistical purposes in certain circumstances.

8. Right to withdraw consent

If you have given your consent to anything we do with your Personal Data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your Personal Data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your Personal Data for direct marketing.

If you wish to exercise any of your rights as stated in this policy please contact us by email at .

The Internet

If you communicate with us using the Internet or by email, we may occasionally email you about our services. When you first provide us with your Personal Data, we will normally give you the opportunity to say whether you would prefer us not to contact you by email. You can also send us an email (at the address set out below) at any time if you change your mind.

Please remember that communications over the Internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the Internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control. We may use 'cookies' to monitor how people use our site. This helps us to understand how our potential candidates and clients use our website so we can develop and improve the design, layout and function of the sites. A cookie is a piece of information that is stored on your computer's hard drive through your browser, to recognise your browser and which records how you have used a website. This means that when you go back to that website, it can give you tailored options based on the information it has stored about your last visit. You can normally alter the settings of your browser to prevent it from accepting cookies. If you do not want us to use cookies in your browser, you can set your browser to reject cookies or to tell you when a website tries to put a cookie on your computer. However, you may not be able to use some of the products or services on our website without cookies.

Turning Off Cookies in Different Browsers

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer.


The Website may include third-party advertising and links to other websites. We do not provide any personally identifiable candidate Personal Data to these advertisers or third- party websites save in respect of bona fide vacancies or potential vacancies.

We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.

We exclude all liability for loss that you may incur when using these third party websites.

Further Information

If you would like any more information or you have any comments about our Privacy Policy, please either write to us at Data Protection Manager, MBM Travel Executives Ltd ,Unit One, Canonbury Business Centre, 190a New North Road , LONDON N1 7BJ or email us at

  • We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.
  • You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to MBM Travel Executives Ltd, Unit One, Canonbury Business Centre , 190a New North Road , LONDON , N1 7BJ or by emailing us at . This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.
  • If you would like access to the Personal Data that we hold about you, you can do this by emailing us at or writing to us at MBM Travel Executives Ltd, Unit One, Canonbury Business Centre , 190a New North Road , LONDON , N1 7BJ
  • We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at or write to us at MBM Travel Executives, Unit One, Canonbury Business Centre , 190a New North Road , LONDON , N1 7BJ to update your Personal Data.
  • You have the right to request that we delete your Personal Data at any time. You can request that we delete your personal information by emailing us at or writing to us at MBM Travel Executives Ltd, Unit One, Canonbury Business Centre, 190a New North Road, LONDON, N1 7BJ
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