Responsible Tourism Business Manager

Employment Type:
Permanent
Specialisms:
General Management
Region:
Other
Location:
Unspecified
Salary:
£40,000 to £40,000 per annum
Salary Description:
£40k per year
Posted:
22-Nov-19
Start Date:
22/11/2019
Recruiter:
MBM Travel Executives
Job Ref:
443

RESPONSIBLE TRAVEL MANAGER

An ambassadorial role to drive forward the company's Responsible Business ethos and make it industry leading. The responsible travel manager will head up the Responsible business Forum, to create, formalise, deliver and embed a UK travel industry leading responsible approach to business. This newly created role involves creation and implementation of a 3 year strategy working with the Directors and GMT. A key element involves the measurement of their impacts (positive and negative) and against business targets.

Responsible Travel Manager - Key Responsibilities:

* Set 3 year strategy to become the leading UK responsible tour operator
* Remit extends across all teams, supply chain (eg ground agents) and other stakeholders
* Become a Carbon Positive company
* To live by, extol and implement the company way
* Research and create guidelines on all aspects of Responsible Business (e.g. begging, photography)
* Monitor progress & initiate action (either to maximise upsides or corrective)
* Act as spokesperson for all aspects of Responsible Business internally and externally
* Motivate Responsible Business forum (and rest of staff, DMCs and other stakeholders)
* Manage Responsible Business budget to maximise impact and benefit
* Enhance and protect our reputation
* In conjunction with sales and marketing, drive our external responsible tourism communication
* Review sponsorship potential from airlines and other business partners
* Ad hoc attendance at GMT monthly meetings

Overseas

* Minimise environmental impacts - "Responsible in everything we do" & set guidelines (e.g. avoiding overtourism, water conservation)
* Minimise societal impacts and maximise benefits (Always being welcomed back) and set guidelines
* Create policies on schools & orphanages visits & animal welfare
* Implement Modern Slavery strategy
* Implement no single use plastic policy
* Focus on use of locally owned businesses
* Ensure maximum financial leakage into local economies
* Reduce carbon emissions (transport and hotels)
* Reduce imbalance in gender inequality
* Understand best (and worst) practice from DMCs and encourage co-operation
* Meaningfully link projects/charities and projects to itineraries
* Leverage benefit from partner relationships

UK

* Head up Responsible Business forum
* Educate and motivate staff on Responsible Business policy (and learning from them)
* Maintain carbon neutral office & Zero-to-landfill waste policy
* Review aviation and ground services offsetting
* Maximise recycling
* Oversee volunteering scheme
* Expansion of links with further education
* Promote and represent company at RB related events, to share our knowledge and learn from others
* In charge of relationship management with Partners (Cool Earth, W2G, Send a Cow) and maximising benefits
* Investigate feasibility and desirability of B Corp and Foundation

Responsible Travel - Personal Profile

* Passionate about Travel and their impact on people and planet both overseas and in UK
* Have curiosity in ethics and striking the right, pragmatic balance between idealism and commercial reality
* Using heart and mind, able to build rapport and communicate effectively at all levels and show an ability to construct logical, credible and winning arguments that will persuade decision makers, the cynical and the neutral
* Comfortable making decisions and forming policy based on incomplete information and conflict

Contact Details:
MBM Travel Executives
Tel: 0203 5877086
Contact: Marie Moore
Email:

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