We are looking for a motivated Senior Digital Product Manager responsible to oversee the implementation of the Digital Strategy to support the delivery of digital products throughout the full project lifecycle, including design, process mapping, build, test, release, support, and engagement.
In return, you’ll gain enviable experience across a broad range of high profile, national brands and digital activity which will build your knowledge and capability. This is a truly unique opportunity to join an outstanding and reputable business.
Senior Digital Product Manager responsibilities:
To lead and manage direct reports within the digital team
Manage budgets and costs for development with external suppliers
Optimise e-commerce and commercial performance measures to acquire and retain customers and market share. Drive ongoing conversion rate improvement, continued customer satisfaction and revenue within the digital experience
Strong digital analytics focus on key performance indicators, especially conversion rates from all traffic sources and reduction in variable costs of sale related to the customer experience.
Customer experience excellence and responding to customer feedback across all forms
Ensure the digital product design delivers against the business plan and commercial targets
Drive the Product roadmap, managing change initiatives and the product backlog in line with digital and business product strategy, including QA and Service delivery alignment
Engage with internal and external product stakeholders to understand and refine the product vision driving and contributing to the product roadmap, outlining work in the Product Backlog, and prioritising it based on business value
Senior Digital Product Manager Requirements:
5+ years in a similar role, but with a strong e-commerce background.
E-commerce and conversion rate optimisation, esp in MVT and A/B testing.
Experienced of managing integrated e-commerce products incorporating Apps, modern website technologies and web development
Experienced in using technology to change and improve customer behaviour
Ability to build and deliver large scale products in cloud based environments
Previous experience in APIs management and development
Experience working in a modern agile Product Manager role
Experience developing a deep understanding of customer needs and translating into clear product requirements
Experience developing and prioritising a product backlog
Ability to analyse data, form hypotheses, and decide what to do next
Proven ability to deliver digital ecommerce products projects across time, cost and quality
Experience working on customer-facing web products.